What are common problems with Sony Bravia TV?
BRAVIA TV Troubleshooting Guide
Table of Contents
- The TV has no power.
- TV turns off or randomly restarts.
- An LED keeps flashing on the TV.
- Slow or unresponsive remote.
- Missing channels & signal quality.
- Abnormal Picture/Screen.
- No Picture/White screen.
- TV hangs/freeze.
How do I stop pop ups on my Sony TV?
Can I turn off or disable the Info Banner display on my TV?

- On the supplied remote, press the HOME button.
- Select Settings.
- Select Preferences.
- Select Setup.
- Select Info Banner.
- Select Hidden. If you want less information to appear on your screen, select Small.
How do I run a self diagnostic on my Sony TV?
- Using the TV remote control, press the HOME button.
- Select?/Help located on the upper-right corner on the TV screen.
- Select Customer Support.
- Select Self Diagnostics.
- Select Start Self Diagnostics.
- If no error is detected, select Check Picture/Sound to continue.
- Select Start.
How do I find the error code on my Sony Bravia TV?
Sony Bravia TV error codes
- Red blink not used.
- Red flashes is bad power board, solution return power board.
- Red flashes is bad main logic or power board, check for standby volts if ok return main logic board.
- Red blinks- can be LD board or main logic board, check inverter board wires for arcing to ground.
What is the lifespan of a Sony Bravia TV?
Sony is known for its premium build and durability. With the proper care and maintenance, you can make it last from 7-10 years. With heavy, continuous use, you can expect between four and six years of lifespan with a Sony TV.

How do I reboot my Sony Bravia TV?
Soft reset with the remote control (ANDROID TV & GOOGLE TV)
- Press (Quick Settings button) → Settings → System → Restart → confirm Restart.
- Press HOME → navigate to Settings → About → Restart → Restart.
- Press HOME → navigate to Settings → Device Preferences → About → Restart → confirm Restart.
How do I reset my Sony TV?
Manual Factory Reset with buttons (Android TV & Google TV)
…
Factory Data Reset (ALL TVs)
- Select System → About → Reset → Factory data reset → Erase everything → Yes.
- Select Device Preferences → Reset → Factory data reset → Erase everything → Yes.
- Select Storage & reset → Factory data reset → Erase everything → Yes.
How do I get rid of ads on my Sony Bravia TV?
Turn off personalized ads
- On your Android TV, go to the home screen.
- At the top, select Settings .
- Select Device Preferences. About.
- Select Legal information. Ads.
- Turn off Ad personalization.
How do I do a self diagnostic?
How to Self-Diagnose Successfully
- Instant Recognition. As soon as she looked up cataplexy, Flygare suspected that was what she had.
- Patient Detectives.
- Trust What You See.
- Follow Your Instincts.
- Make Connections.
- Dig Into the Research.
- Separate Good Research from Bad.
- Find a Community.
How do I run a self diagnostic?
Run Diagnostics on Samsung Phones
Open the Phone app and tap Keypad, then type *#0*#. A diagnostic screen pops up with buttons for a variety of tests.
How do I reset my Sony Bravia TV?
How do I troubleshoot my Sony TV?
How to Perform a Self Diagnostic Check on Your Sony BRAVIA TV
Can a Sony Bravia be repaired?
As a Sony product owner you can contact Sony directly to arrange reliable, cost-effective out of warranty repairs through our professionals at Sony authorized service centers. Find the information about services and service charges for your product in this section.
How do you know when your TV is going bad?
If your screen is displaying bars, lines, dead pixels and other abnormalities, your flat-screen TV might be going bad. It might also be dying if it won’t turn on, the sound quality is bad or the screen keeps flickering or fading.
Is there a reset button on a Sony Bravia TV?
Part 1: Manual Factory Data Reset with TV buttons
Press and hold the Power button and Volume Down (-) buttons on the TV (not the remote), and while holding the buttons, plug the power cord back in. Continue to hold the buttons down until a green LED light appears near the Sony logo on the TV front.
Why is my Sony TV not responding?
Power reset your Sony Smart TV
Turn off the TV from the remote or from the device. Now remove the power cord and wait for a couple of minutes to drain residual power. You can wait longer if you want to make sure that any additional power is drained. After that, plug in your TV back again.
Is there a reset button on my Sony TV?
How do I force my Sony TV to factory reset?
Factory data reset
- Press the HOME button, then select [Settings] — [Device Preferences] — [Reset] — [Factory data reset].
- Select [Erase everything]. If you have set a PIN code on your TV, you will be prompted to input it when you select [Erase everything].
How do you turn off the banners on the Sony Bravia TV?
Follow the steps below to hide the Info Banner:
- Press the HOME button on the remote control.
- Select Settings.
- Select System Settings.
- Select Setup. (For 2013 and 2014 models, skip this step.)
- Select Info Banner.
- Select Off or Hidden (other options are On, Large or Small).
Why are ads popping up on my TV?
Q. Why Do Ads Keep Popping Up on My Home Screen? If ads are popping up on your home screen then it means that your TV manufacturer has internally provided system permission to a few intrusive apps to draw over other apps. In this scenario, you can sideload Popup Ad Detector (Free) to find those offending apps.
How do I clear the message self-diagnostic?
The error message SELF-DIAGNOSTIC – Will Automatically Restart within 15 minutes appears when the machine is not detecting the proper temperature in the fuser unit. This message may clear after turning the machine off using the power button on the control panel and unplugging the power cord.
What is the meaning of self-diagnostic?
Self-diagnosis is the process of diagnosing, or identifying, medical conditions in oneself. It may be assisted by medical dictionaries, books, resources on the Internet, past personal experiences, or recognizing symptoms or medical signs of a condition that a family member previously had.
What is self diagnostic test?
Self-Testing/Self-Diagnostic is a way to automatically test emergency lighting operation without any additional outside interaction. This feature helps to reduce time and labor that comes with code-compliant testing which will overall reduce maintenance costs.
How do I run a memory diagnostic?
How to Test RAM With Windows Memory Diagnostic Tool
- Search for “Windows Memory Diagnostic” in your start menu, and run the application.
- Select “Restart now and check for problems.” Windows will automatically restart, run the test and reboot back into Windows.
- Once restarted, wait for the result message.
How do you hard reset a TV?
How To Run Through A Power Reset On Your TV – YouTube