Who is current Wafaqi Mohtasib?
Federal Ombudsman, Mr. Ejaz Ahmad Qureshi chairing a meeting with officers of Regional Office Karachi on 12th May 2022. The Federal Ombudsman, Mr. Ejaz Ahmad Qureshi addressing the Overseas Pakistanis convention at Convention Centre, Islamabad on 13th March 2022.
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Who is current Ombudsman of Sindh?

Mr. Ali Hussain Malik is the incumbent Secretary of the Secretariat of Mohtasib Sindh (Provincial Ombudsman Sindh).
How can I contact Bank Mohtasib?
For any information or enquiries, other than complaint lodgement, please email us at [email protected] or write to us at the Karachi Secretariat address given below.
What is the role of Wafaqi Mohtasib?
The Registration Wing of the Office of the Wafaqi Mohtasib, the first and important interface with the public, where they file their complaints against the Federal Institutions.

What is Wafaqi Mohtasib Pakistan?
The office of Wafaqi Mohtasib (Ombudsman) was established in 1983 by the President Order I of 1983. The main functions entrusted to Wafaqi Mohtasib were to diagnose, investigate, redress and to rectify any injustice done to public through mal-administration of an agency of the Federal Government.
How can I complain to Pakistan?
- Complaint can be lodged either through writing a letter or through e-mail: [email protected].
- Compliant can also be ladged directly through Mohtasib’s Complaints Management Information System – Online Complaint Registration Form.
What are the duties of Ombudsman?
The typical duties of an ombudsman are to investigate complaints and attempt to resolve them, usually through recommendations (binding or not) or mediation. Ombudsmen sometimes also aim to identify systemic issues leading to poor service or breaches of people’s rights.
Who can file a complaint provincial ombudsman?
Any person aggrieved of maladministration committed by an Agency of the Punjab Government (Exceptions are mentioned separately in answer to the next question) can lodge a complaint.In addition, the Ombudsman undertakes investigation on a reference by the Government or the Provincial Assembly, or on a motion of the …
Can we complain against bank?
One can file a complaint with the Banking Ombudsman simply by writing on a plain paper. One can also file it online at (“click here to lodge a complaint”) or by sending an email to the Banking Ombudsman. There is a form along with details of the scheme in our website.
How do I take legal action against a bank?
You can either file a recovery suit in civil court or a consumer case before the consumer commission (state or national depending upon the amount of recovery) or you can file both simultaneously. You should definitely take immediate action against the bank and get your hard earned money back.
Who appoints Mohtasib?
Appointed by the president, the Mohtasib holds office for four years; the term cannot be extended or renewed.
Who is current Ombudsman of Pakistan?
FEDERAL OMBUDSMAN EJAZ AHMAD QURESHI VISITS THE OFFICE OF THE… 120% INCREASE IN PHA LAHORE’S REVENUE DUE TO REFORMS INTRODUCED…
What is the meaning of Mohtasib?
History. The term “Ombudsman” is of Swedish origin and in its ordinary dictionary meaning denotes “an official appointed to investigate complaints against the public authorities, government departments or the people who work for them”.
How do I complain directly to PM?
Citizens can also telephonically enquire about status of their letters sent to the Prime Minister by dialing the facilitation number 011-23386447. 4. The redressal of grievance in such cases is under the purview of the appropriate authority to which the grievance is forwarded.
How can I complain to PM Online?
The citizen interface of PMO Grievance Portal has moved to a new URL. To use it, please visit PM India website (https://pmindia.gov.in) and click the option ‘Write to the Prime Minister’ under the menu ‘Interact with PM’.
Can Ombudsman help me?
An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don’t take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.
How do I contact the local Ombudsman?
Our telephone number is 0300 061 0614. It is open Mondays and Fridays from 1pm – 4pm, and Tuesday to Thursday from 10am – 1pm.
How can I make a complaint before Ombudsman?
Against which Departments can the Ombudsman Punjab entertain complaints?
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Complaints can be made to our head office, regional offices and district offices:
- In person.
- By Post.
- By email.
- Online on our website.
- By Fax.
- Online via Facebook.
- Online via Twitter.
- Online via Mobile App.
How can I file a case in consumer court Pakistan?
If matter is not resolved through legal notice, then consumer may file a case / claim on plain paper for redressal of his / her / their grievance before the Consumer Court within subsequent fifteen days. Case / claim may be filed by the consumer himself / herself / themself or through a Lawyer.
What if bank is not responding to complaint?
One can file a complaint before the Banking Ombudsman if the reply is not received from the bank within a period of one month after the bank concerned has received one’s complaint, or the bank rejects the complaint, or if the complainant is not satisfied with the reply given by the bank.
How do I file a legal case against a bank?
You have to file the complaint at the office of the ombudsman under whose jurisdiction your bank branch is located. You can put it down on a plain paper, send an email, or fill the complaint form on the RBI website. There are no charges for filing a complaint.
Can a bank close your account without your permission?
Yes, a bank or credit union can close your account without your permission. A bank or credit union is most likely to do this if you have written bad checks or don’t have enough in your account to cover your fees.
How long can a bank legally hold your money?
Regulation CC permits banks to hold certain types of deposits for a “reasonable period of time,” which generally means: Up to two business days for on-us checks (meaning checks drawn against an account at the same bank) Up to five additional business days (totaling seven) for local checks.
What is Mohtasib in Pakistan?
The Mohtasib is empowered to award compensation to those who have suffered loss or damage as a result of maladministration. Excluded from jurisdiction, however, are personal grievances or service matters of a public servant as well as matters relating to foreign affairs, national defence, and the armed services.
When was Wafaqi Mohtasib established in Pakistan?
1983
The Federal Ombudsman (Wafaqi Mohtasib) was the first Ombudsman Office established by Government of Pakistan in 1983 in accordance with the requirements of the constitution of the country, through the Presidential Order “Establishment of the office of Wafaqi Mohtasib(Ombudsman) Order, 1983.