How do I contact Illinois Department of Employment Security?

Phone appointments are also available. To schedule an appointment, you must call the Scheduling Hotline at (217) 558-0401.
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Key Contact Information.

Table of Contents

Who To Call	Phone Number	Call Us About…
IllinoisJobLink.com Help Desk	(877) 342-7533	Finding a job or using your IllinoisJobLink.com account

Is there an Illinois Department of Employment Security?

The Illinois Department of Employment Security (IDES) announced today Illinois has been awarded a $6.8 million equity grant from the U.S. Department of Labor (DOL). The grant will allow IDES to better understand and address equity gaps within the state’s unemployment insurance (UI) system.

What is the website to Illinois Department of Employment Security?

IDES.Illinois.gov

If you become unemployed, you may file a claim online at IDES.Illinois.gov or at an IDES office.

How do I get through to Illinois unemployment?

If you want to speak with an IDES expert regarding your ILogin account, please call (800) 244-5631. You can also schedule an in-person appointment by calling (217) 558-0401.

What is the maximum unemployment benefit in Illinois 2022?

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State	Illinois
Max. Weekly Benefit Amount	$542 (Individual) up to $745 (w/dependents)
Additional State Unemployment Information	IL Dept of Employment Security
Max Weeks*	26

What is the Illinois unemployment certification phone number?

(312) 338-4337
You may also certify by Tele-Serve at (312) 338-4337 (3:00am – 7:30pm, Monday – Friday). For login help, visit the Password and Login Assistance page.

How long can you collect unemployment in Illinois?

When you first apply for unemployment insurance, you begin a new benefit year. A benefit year lasts exactly 52 weeks from when you first filed. Once this benefit year ends, a new eligible claim needs to be established to continue receiving benefits.

Did IDES get a new website?

CHICAGO (CBS) — The troubled Illinois Department of Employment Security has launched a new website they say will make things more user-friendly. We took a scroll through the site, where you can do everything from applying for benefits to reporting fraud.

How do I verify my identity for Illinois unemployment?

Category 1: Submit one document that has your photograph and full name:

Illinois driver’s license (current or expired less than one year)
Driver’s license from any other state (current)
State identification card.
Passport.
Military identification.
Government issued photo identification.

How long does it take for IDES to call back?

For those with issues that aren’t simple, the average wait time for help is four weeks – a month – just for the state to respond to a call for help. How many phone numbers are sitting in the IDES callback queue? The total is 155,765 as of our last filled public records request from late February.

Are Illinois unemployment offices open yet?

All Illinois IDES locations have now reopened for in-person services by appointment only to help with unemployment issues. CHICAGO (WLS) — All Illinois Department of Employment Security locations are now open for in-person services by appointment only.

What happens after 26 weeks of unemployment in Illinois?

If you ran out of your first 26 weeks of benefits, you would have received a letter and email from IDES letting you know you were automatically transitioned to PEUC. If you haven’t received unemployment insurance for longer than 26 weeks, then PEUC does not apply to you.

What happens if I miss my certification date for Illinois unemployment?

You will be assigned a certification day: either Monday, Tuesday, or Wednesday. If you miss your regular certification day, you can certify on Thursday or Friday. Or, you can certify the week after. Instructions will be sent to you after you apply for benefits, with the details for how you should certify.

Can I apply for unemployment if I quit?

If you quit your job without “good cause connected with the work” you may not be eligible to receive benefits. “Good cause connected with the work” means that your reason for leaving must be directly related to your job, and be so compelling that you had no choice but to leave the job.

What happens when unemployment runs out?

Once you run out of weeks to collect benefits through your state’s regular unemployment insurance program, you become eligible for federal Pandemic Emergency Unemployment Compensation (PEUC), a program that stimulus legislation created this year.

How can I prove my identity online?

5 Ways to Verify Identity Online

Two-Factor Authentication. This is a fairly standard method of identity verification, also sometimes referred to as 2FA or multi-factor authentication (MFA).
Knowledge Authentication.
Credit Bureau Authentication.
Database Authentication.
Zero-Knowledge Proof.

Why do I always have issues verifying my identity?

You may have answered security questions incorrectly. Your credit report may be locked or frozen. Your credit profile may contain erroneous information. You may have already verified your identity with ID.me.

Why haven’t I received my Illinois unemployment benefits?

Call Tele-Serve. The “status” of your claim can be quickly and safely determined by using the department’s voice-response system. Call (888) 337-7234 and choose Option 3 to check the status of your claim. Tele-Serve services are available from Monday through Friday, 5:00 AM – 7:30 PM, including state holidays.

Why is my unemployment on hold Illinois?

they haven’t approved your certification yet. Meaning they haven’t sent out any payments. If you get a “Payment Hold” on your status, it means IDES is currently in the process of examining eligibility for benefits before releasing the payment. You certify two weeks at a time.

What time does Illinois unemployment open?

Certify for unemployment benefits by phone! Available Monday through Friday 3:00 a.m. to 7:30 p.m. TTY: (800) 662-3943 Monday through Friday 8:30 a.m. to 5:00 p.m. Page 3 3 1.

What do you do when unemployment benefits are exhausted 2022 in Illinois?

If you have exhausted regular unemployment benefits, a Pandemic Emergency Unemployment Compensation (PEUC) claim will be filed for you and up to 13 additional weeks of PEUC benefits will be added to your balance.

What is the longest you can be on unemployment in Illinois?

Your benefit year lasts exactly 52 weeks from the date when you first filed for UI benefits.

What reasons can you quit a job and still get unemployment?

You may qualify for unemployment benefits if we decide you quit for the following good-cause reasons: You quit to take another job. You became sick or disabled, or a member of your family became sick, disabled or died, and it was necessary for you to quit work.

How long after I certify Do I get paid Illinois?

After certifying, please allow for 8 days before receiving your payment via check, or 2-3 days for direct deposit. You must continue to certify (on the same day of the week indicated in your UI Finding letter) every two weeks to continue to receive benefits.

What reasons can you quit a job and still get unemployment in Illinois?

You can probably still get unemployment if you quit:

Because of a health problem,
To care for a relative who is sick or has a disability,
Because of rights you have under a union contract as a union member,
Because of a domestic violence situation, or.
Because you must move for your spouse’s job or military assignment.