How do I contact MultiChoice customer care?
Tel: 011 289 2222
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Our call centre is available seven days a week, including public holidays, from 8am-10pm. Please note standard rates apply.
How do I contact MultiChoice South Africa?
For all DStv customer and service-related queries, please visit www.dstv.com or selfservice.dstv.com or contact us on [email protected].
What is DStv customer number?
Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent. When calling, you will be asked to provide your ID number or Smartcard number in order for our systems to identify you to make sure we provide you with the right information through our automated system.
How do I report a problem to DStv?
How do I talk to a MultiChoice agent?
Often, MultiChoice call centre solves most of the queries relating to all its services.
The contacts are:
- DStv Call Centre: +27 11 289 2222.
- Website: dstv.com.
- Website: selfservice.dstv.com.
- Email: [email protected].
How do I dial self service on DStv?
DStv Self Service USSD Code offers the following features
The USSD code for DStv is *120*68584#. Dial this number for self service such as: Clear error messages.
How do I clear e16 error on DStv?
How To Fix E16 Errors on DStv – It only takes a few minutes – YouTube
How long is a DStv customer number?
The DStv Customer Number is a unique eight digits number assigned to each customer’s account when an account is created for their decoder. Each customer has its number linked to their DStv account, and it is very vital when making payments. See also: How To Check DStv Payment.
How do I reconnect my DStv after payment?
Steps To Reset Your DStv After Payment In Nigeria Via SMS
- Open your text message app on your cell phone.
- Type “RESET” and leave a space.
- Enter your Dstv Smartcard or IUC number.
- Send it as a text to the Dstv Nigeria SMS shortcode 30333.
- Wait for a few minutes, and your account will be reactivated.
How do I fix error code E16?
What causes E16 error?
E16 means the Smartcard is not enabled for this channel. It may be that your account has been suspended.
How long does DStv take to activate after payment?
How Long Does It Take For A DStv Subscription To Activate. Usually, it takes about 15 minutes for your DStv subscription to be active in your account, and once your payment reflects in your count, it is activated instantly.
How long does it take for DStv to reconnect after late payment?
Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch. It could take a little bit longer for the payment to reflect on our system. If this hasn’t happened, you can reconnect your services online or via our mobile app.
What is the cause of E16 error on DStv?
E16 error message
E16 error will be displayed on your TV screen when the DSTV subscription is expired. This is pretty easy to solve and all you need is to resubscribe.
How do I get rid of E16 4 error on DStv?
How to fix your DStv with an E16 error.
- Dail *120*68584#
- Select option 2 – Manage your viewing.
- Select option 1 – Fix an Error.
How can I clear E16 error?
How do I fix my DStv E16?
How To Fix E16 Errors on DStv – It’s easy with DStv Self Service
How do I make my DStv work after payment?
How do I reactivate my DStv after payment?
We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors. : We automatically reconnect you within an hour of receiving your DStv payment…” within 3 to 5hrs, u mean.
What happens when you miss a DStv payment?
If you don’t pay you DSTV account on time, you will get an initial grace period, after which service will be disconnected. You will no longer be able to watch DSTV shows and movies. Service will only be restored after you have paid your subscription in full, along with a reconnection fee.
How can I remove E16 error?
2. How to clear DStv E16 error online
- Visit the official DStv website.
- Scroll down and click Fix Errors.
- Click on Sign In if you are a new customer.
- Enter your Surname/Mobile number and IUC/Smartcard number to log in if you have an account.
- Select E16 error.
- Enter the code which pops up.
- Click Clear Code.
How long does DStv take to reconnect after payment?
The payment will reflect immediately and your services will be reconnected within 15 minutes if the full amount and R50 reconnection fee (R10 if you are an EasyView customer) has been paid. If you experience any problems, please contact our Call Centre on 083 900 3788 or 011 289 2222.
How do I reconnect my DStv after late payment?
On your mobile phone, dial the DStv customer care number and call them. Once your call is answered, request account reactivation.
How do I fix E16 4 error on DStv?