Is HMRC online down?
Hmrc.gov.uk is UP and reachable by us.
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Is HMRC webchat open on Saturday?

Closed on weekends and bank holidays. You can also find out information in: the official HMRC app. your personal tax account or business tax account using HMRC online services.
Does HMRC work on weekends?
Call HMRC for help with questions about Income Tax, including PAYE coding notices, Marriage Allowance and changing your personal details. Have your National Insurance number with you when you phone. Closed: Sundays and bank holidays. Phone lines are less busy before 10am, Monday to Friday.
Is Government Gateway not working?
The Government Gateway was the system used to sign up for the UK government’s online services. Most people used it to log in to HMRC and file their personal tax return. It was shut down in March 2019.

Is HMRC call Centre open?
HMRC are now open to take calls seven days a week on their Taxes, Tax Credits and Online Services (OSH) helplines. Apart from bank holidays, these helplines are now open: Monday to Friday from 8am until 8pm.
How do I contact HMRC by phone free?
The ‘Income Tax: general enquiries’ helpline is 0300 200 3300. Dial 18001 0300 200 3300 to contact the ‘Income Tax: general enquiries’ helpline by text relay.
How do I contact PAYE tax?
HMRC general income tax (including PAYE tax rebate) enquiries: HMRC phone number 0300 200 3300 and web address.
How long do HMRC take to answer the phone?
to answer customer calls within an average of 5 minutes for the year. to ensure that no more than 15% of customer calls are waiting more than 10 minutes to speak to an adviser for the year.
Can you chat online with HMRC?
You’ll usually have the option to contact HMRC through an online form, webchat, by phone or by post.
How do I get in touch with HMRC by phone?
Example. The ‘Income Tax: general enquiries’ helpline is 0300 200 3300. Dial 18001 0300 200 3300 to contact the ‘Income Tax: general enquiries’ helpline by text relay. HMRC also offers a textphone service for some of its helplines.
What is replacing Government Gateway?
The Government Gateway provides a secure online account for using government services online. GOV.UK Verify is the new verification process replacing Government Gateway.
Is Government Gateway ID the same as HMRC?
Your Government Gateway ID is your user ID for accessing HMRC Online Services. HMRC Online Services are where you access your tax account.
Are HMRC 0300 numbers free?
They’re Not Free – 0300 numbers cost money to call and that’s the entire point. Often helplines such as the LGBT+ switchboard are volunteer-led yet founders of such organisations strive to be able to give back to the workers in some form of payment or benefit.
Are 0300 numbers free HMRC?
Callers will only pay the same amount as a landline call to a 01 or a 02 number and the price is the same for calls from mobiles. 0300 numbers are generally included in any discount schemes or inclusive call minutes that claimants may already have with landline or mobile phone operators.
What to do if you can’t get through to HMRC?
You can also use Relay UK if you cannot hear or speak on the phone: dial 18001 then 0300 200 3600.
How do I speak to a human at HMRC?
To speak to a real person at HMRC, please use the following numbers:
- Annual Tax on Enveloped Dwellings helpline – 0300 200 3510.
- Capital Gains Tax helpline – 0300 200 3300 (textphone 0300 200 3319)
- Child benefits helpline – 0300 200 3100.
- Construction Industry Scheme helpline – 0300 200 3210.
Is Gov UK same as Government Gateway?
In many ways, there is not much difference between the Government Gateway and GOV.UK Verify. They are both ways to prove your identity before you will be allowed to use the majority of government online services.
How do I get my Government Gateway user ID and password?
If you have forgotten your sign-in details, there are a few ways that you can find your Government Gateway User ID.
- Search your emails. First, try searching your email inbox and folders using the words ‘Government Gateway user ID’.
- Use HMRC’s ‘Problems signing in’ webpage.
- Call an HMRC Helpline.
How much do 0300 calls cost from a mobile?
The cost of calling 0300 numbers is the same as calling a standard landline number, be it from a landline or mobile.
How long is the phone wait for HMRC?
“Mondays were found to be the busiest days to call, with the lines tending to be very busy during both the morning and afternoon (an average call wait time of 20 minutes). “This duration increases after 4:00pm and goes up to 22 minutes. Some callers were even having to wait up to an hour for their call to be answered.”
What is replacing the Government Gateway?
Why do I need a Government Gateway account?
The Government Gateway is a central place where you can register to use online Government services. The User ID and password you receive as part of the sign-up process will enable you access many of HMRC’s digital services including your personal tax account.
How do I find my HMRC access code?
If you’ve lost your activation code
You’ll get a 12-digit activation code within 10 days of enrolling for a new online service, or 21 days if you live abroad. You do not get a code for the personal tax account. If you lose your code within 28 days of enrolling, sign in to HMRC online services and ask for a new code.
Is the HMRC 0300 number free?